top of page

Frequently Asked Questions

  • Do you post internationally?
    Currently at this point in time we do NOT post internationally. We are a proud Australian owned Business, and are choosing to currently focus on our Australian consumer base, ensuring they are receiving the best service we can provide. Unfortunately due to COVID, and lengthy postal delays, we are unable to post internationally at this time.
  • How much is shipping?
    ~ Shipping prices vary depending on the size of your picks. Small Pick (eg. a single shirt) = $10 Medium Pick (eg. a light jumper or pants) = $12.50 Large Pick (eg. a large knit) = $15 XL Pick (eg. a snow jacket) = $23 ~ Postage costs will be added at checkout. ~ You will also have the option at checkout to choose between standard postage, local pickup or local drop off. ~ There is free postage on purchases over $150. ~ Shipping is typically dispatched within 3 days of purchase.
  • What do you post in?
    We use Heapsgood, bio degradable, home compostable black shipping bags. ~ Plant-based, contains zero poly plastic. ~ Matt-black finish. ~ Tough and durable. ~ Waterproof to protect shipments in the rain. ~ Home compostable. ~ Commercially compostable. Before being placed in its postal bag, each pick is wrapped in fully recyclable paper as to ensure extra protection whilst your pick is travelling through the post.
  • What is your refund/returns policy?
    For our refunds and returns policy, please click here.
bottom of page