Shipping & Returns
Pott Hedd Picks - Vintage Surf Wear - PreLoved Picks
Shipping Policy
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We post through Australia Post using Carbon Neutral Delivery Means.
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Items Purchased are usually shipped out either next day, or within 3 days of purchase.
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Once your items have been posted, we will contact you with your parcels tracking information.
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Once items have left our care/have been posted, and we have provided you with your tracking information, we are no longer responsible for your parcel. If there are any issues with postal delays etc you must contact Auspost.
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For further details regarding shipping costs and pickup options, please visit are FAQ's page, or click here.
Returns & Refunds Policy
There is strictly NO refunds on orders if:
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You have a change of mind.
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Your item does not fit you how you would like, ie, its too small or too large for you. We do our best to provide an adequate description for each item, please read the item's description carefully.
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If an item is damaged during the postal process. We try our best to protect your purchases. We ship in waterproof parcel bags, items are further protected as we wrap each item before it is placed in its postal bag. We also hand post to our local post office, we do not post via street post boxes.
Please Contact us if your specific scenario is not listed here and you are unsure if you are eligible for a refund.